Basant Dry Cleaners
Effective Date: 25/01/2026
At Basant Dry Cleaners, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.
1. Information We Collect
We may collect the following information:
a) Personal Information
- Full Name
- Mobile Number
- Email Address
- Pickup & Delivery Address
- Billing Information
b) Service Information
- Garment details
- Service preferences
- Order history
c) Technical Information (if website is used)
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process laundry and dry cleaning orders
- Arrange pickup and delivery services
- Communicate order updates
- Send invoices and payment confirmations
- Improve our services and customer experience
- Respond to customer support queries
- Send promotional offers (only if you opt-in)
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Delivery partners (for pickup and drop services)
- Payment gateways (for secure transaction processing)
- Government authorities if required by law
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no online transmission is 100% secure.
5. Cookies Policy
If you visit our website, we may use cookies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings.
6. Data Retention
We retain customer information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
- Opt-out of promotional communications
To exercise these rights, contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Basant Dry Cleaners
ЁЯУН Address: Besides Darab car, Khermai Rd, Railway Colony, Satna, Madhya Pradesh 485001
ЁЯУЮ Phone: +91 8871280521
ЁЯУз Email: basantdrycleaners@gmail.com